Career City College
Community Services Worker
38 Weeks  •  100% Online
A student training online for community services work.

Train online for a career in community services.

A 38-week online certificate in community support work. You learn counselling, crisis intervention and case management—the skills to support people through mental health, addiction and social challenges.

Train for community support work online—in 38 weeks.

38 Weeks
20 hours of study per week
100% Online
Study from anywhere
One-on-one Support
From your instructor
Monthly Start Dates
Start when you're ready
A Career Advisor can help

What's holding you back?

Choose every question you want answered — then we'll get you the answers.

A Career Advisor will be in touch with your answers

What you'll learn

The work a community services worker does.

Counselling foundations, crisis intervention and case management—the skills community organizations hire for.

Counselling foundations

Interpersonal communication, counselling techniques and group facilitation.

The day-to-day work

Client intake, needs assessment, case management and community resources.

Crisis and trauma support

Crisis intervention, trauma response and support for vulnerable populations.

One-on-one instructor support

Book one-on-one time with your instructor when you get stuck.

Concerned about cost?

Tuition includes your books, course materials and GST—no surprise costs later.

Financial assistance may be available to those who qualify.

Finding the time?

  • 100% online
  • 38 weeks
  • Monthly starts

How the 38 weeks are laid out.

No previous experience needed.

First
Foundations & mental health
Next
Counselling skills
Then
Crisis & trauma intervention
Finally
Case management & ethics

Where this can lead.

  • Community Support Worker
  • Mental Health Worker
  • Crisis Intervention Worker
  • Case Manager
$28/hour
Average wage
across Canada
20 hours
Of study per week,
on your own schedule

Source: Job Bank of Canada.

Where you might work

Community organizations, mental health programs, shelters, recovery residences and other social service settings across Canada.

Teachers were very helpful and so understanding. I had a rough year in my personal life & my teachers never gave up on me.

Shayley M.
Career City College student
2026 Consumer Choice Award, Kelowna

Frequently asked questions

None. The program starts with the fundamentals and builds from there, so a complete beginner and someone brushing up both have a place to start. Ask about requirements
Your books, course materials and GST are all included in the tuition price. Ask about cost and funding
Most of our students do. The program is 100% online and self-paced with monthly start dates, so you fit study around shifts, kids and everything else. Ask about the schedule
Financial assistance may be available to those who qualify. A Career Advisor can walk you through the options that apply to your situation. Ask about cost and funding
Grade 12 or equivalent, or mature student status (19 or older). Applicants also demonstrate English proficiency—by prior schooling in English or an accepted test score. A Career Advisor can confirm exactly what applies to you. Ask about requirements

Talk to a Career Advisor before you decide.

They'll answer your questions, explain tuition and payment options, and help you take the next step.