graduates over the last 55 years
of our graduates find employment*
all available Career City College programs
City
College
24-Week Certificate
Launch your career in Canada’s growing hospitality and tourism industry
Our comprehensive certificate program is offered in partnership with the American Hotel & Lodging Association (AHLA) to prepare you for various career paths within the hospitality industry. You’ll learn to deliver outstanding customer service, lead effective teams, and manage front office, housekeeping, and food and beverage operations.
With over 43,400 job openings and an average salary of $25/hour, the employment outlook for Canada’s hospitality and tourism sector is positive, making this a path with excellent potential for long-term career growth.
What You'll Learn
- Front Office Operations
Master reservation systems, check-in procedures, guest services, and account management - Housekeeping Management
Develop expertise in housekeeping operations, room maintenance, and quality standards - Food & Beverage Operations
Learn dining service management, menu development, and responsible alcohol service - Leadership & Supervision
Build skills in team management, employee motivation, and conflict resolution in hospitality environments - Customer Service Excellence
Create exceptional guest experiences and handle challenges with professional solutions - Technology & Sustainability
Use current technologies to enhance service delivery and promote ethical decision-making
Career Opportunities
Upon graduation, you’ll be prepared for opportunities across the hospitality industry:
- Front Desk Agent
Hotels & Resorts - Hotel Concierge
Luxury Properties - Guest Service Agent
Multiple Venues - Reservation Clerk
Booking Operations - Hotel Receptionist
Guest Relations - Room Service Clerk
Food & Beverage
Industry Sectors
Hotels • Resorts • Food & Beverage • Cruise Lines • Casinos • Corporate Hospitality • Travel Agencies • Event Venues
Why Career City College
- Online programs you can access any time, anywhere
- Flexible and convenient course scheduling
- Ongoing intake – start when you’re ready
- One-on-one sessions with course instructors
- Industry expert-reviewed curriculum
- Extensive career counseling and job preparation